Module 4: Comms & Content
MASTER CLIENT COMMUNICATION AND CONSISTENT VISIBILITY
Clarity Builds Authority
The way you communicate defines how clients see you. Module 4 goes deeper than emails and posts, it equips you with the tools, confidence, and practice to speak like a strategic partner. You’ll learn not only how to set communication standards but also how to show up in discovery calls with authority, knowing what to say (and what not to say). Inside the Glow Lab, you’ll practice with mock interviews and hot seat coaching so you leave prepared for real conversations that win clients.
You will show up consistent from your social media posts, emails, DMs and video calls. You will learn the art of speaking with clients and learning how to sell without being cringe.
What You’ll Learn
Set clear communication boundaries and client expectations.
Build messaging that attracts and positions you as the expert.
Apply tips and strategies for discovery calls and client conversations.
Practice live through mock interviews and hot seat coaching.
Practical Tools, Not Theory
A client communication SOP to guide every interaction.
Plug-and-play templates for credibility-building posts.
A weekly visibility rhythm that keeps you consistent without overwhelm.
Why This Matters
Strong communication is the bridge to better clients. I closed higher-value retainers because I knew how to run a discovery call with confidence and set boundaries that earned respect. This module makes you the proof of concept, when you communicate like a partner, clients treat you like one. And the tools you create here aren’t just for your business, they can also be packaged into client-facing SOPs or content services, giving you another premium offer.